Privacy policy and data protection


Privacy policy

This privacy statement discloses the privacy practices for It applies solely to this website.

Our website is hosted securely and any communication through it with us is encrypted.

Information collection and use - data protection statement

There are specific examples where visitors to our website may submit information. This may be as feedback, as a request for information or to attend an event. Where this occurs it is deemed that the user has consented to the collection, processing and storage of that information for that specific purpose.

Visitors may positively opt in to our e-marketing database that is used specifically to send you news about the clinic, its service and treatments, our events and any promotions. This is performed using an e-marketing service, MailChimp, who will collect and securely hold your first name, last name and email address and, who are committed to achieving compliance with the GDPR.

Individual subscribers will be deleted at any time upon their request and, we will not penalise anyone who wishes to withdraw their consent. An unsubscribe option is automatically included in the footer of every campaign sent through MailChimp. We also include a preferences link in the footer of many emails to meet the right of access requirement.

Under the Data Protection Act and GDPR, we have a duty to protect any information we collect from you. We do not pass on your details to any third party unless you give us permission to do so.


A cookie is a collection of information that some websites leave on your computer to identify you if you use or return to the site.

We currently use cookies to analyse trends, administer the site and track users' movements. This is carried out using a product called Google Analytics. You may refuse the use of cookies by selecting the appropriate settings on your browser. By using this website, you consent to the processing of data about you by Complete Fertility Centre Southampton and Google Analytics in the manner and for the purposes set out above.

We only use cookies provided by Google, some of these cookies may be used to target advertising at you based on your interests. You can find out how to opt out of using these cookies any time by visiting Google's privacy policy.


This website contains links to other sites. Please be aware that is not responsible for the privacy practices of other websites. We encourage users to be aware when they leave our site and to read the privacy statements of other websites.

Data protection

CF Ltd Data Protection Statement

Complete Fertility Ltd is a Data Controller under the Data Protection Act 1998 (‘the Act’). We will be compliant with the General Data Protection Regulation (GDPR) which will supersede the UK Data Protection Act 1998 from 25 May 2018. Any information that we collect about you and your medical history/treatment will be processed in a manner which meets the requirements of these acts. Our patient information leaflet “Data Protection” gives more information on how we store and process your information and how you can access it.